DELIVERY OF GOODS
When purchasing in the online store, several delivery methods are available:
1. To a DPD PickUP point. Your parcel will be delivered within 1-3 business days to the parcel machine of your choice. The delivery price is 2.79 EUR. For purchases of 50 EUR and more, delivery is free.
2. To your home or workplace. Your parcel will be delivered within 1-3 business days anywhere in Lithuania (except Neringa). The delivery cost is 5 EUR. For purchases of 50 EUR and more, delivery is free.
IMPORTANT : When ordering 7 items or more, delivery to a DPD PickUp point is not available. We will deliver the goods to your home or workplace by courier!
For all other questions related to the product, its delivery, return, etc., please contact us directly by phone +370 6878 3333 or by e-mail internetinis@batukalnas.com.
If you have any questions about the delivery time and other shipping-related issues, please call the DPD customer service line at 8 5 210 67 77 or write an e-mail to kas@dpd.lt.
The Customer is informed about each stage of the order execution by e-mail. In exceptional cases, when the order execution deadline is extended, we immediately inform you by phone or e-mail.
Note! Orders are not processed on weekends and holidays.
We recommend registering in our online store and you will be able to take advantage of the following benefits:
you will be able to manage your contact details;
delivery addresses;
track orders;
subscribe to or unsubscribe from newsletters.